Herbal Harmony Shipping Policy

At Herbal Harmony, we aim to provide our customers with the best shipping experience possible. Please review our shipping policy to understand how we handle shipping and delivery of your orders.

1. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days
• Express Shipping: Delivery within 2-3 business days

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as weather conditions and carrier delays.

2. Shipping Charges

• Standard Shipping: ?80
• Express Shipping: ?96

Shipping charges will be calculated and displayed at checkout before you complete your purchase.

3. Order Processing

Orders are typically processed within 1-2 business days after payment is confirmed. You will receive a confirmation email once your order has been processed and shipped.

4. Shipping Confirmation and Tracking

Once your order has been shipped, we will send you a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.

5. Delivery Address

Please ensure that the delivery address you provide is accurate and complete. Herbal Harmony is not responsible for any delays or delivery failures resulting from an incorrect or incomplete address.

6. Delivery Issues

If your order is delayed or you experience any issues with the delivery, please contact our customer support team at herbalharmony.co.in@gmail.com or call us at 9998794110. We will work with the carrier to resolve the issue as quickly as possible.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of delivery. Provide us with an unboxing video and images of the damaged or incorrect product. We will review your request and respond within 48 hours to confirm whether a return or refund is applicable. If approved, we will process the return or refund within 72 hours, and the amount will be credited to your UPI ID or bank account.

8. Returns and Refunds

Please refer to our Return & Refund Policies for detailed information on how we handle returns and refunds.

9. Contact Information

For any questions or concerns regarding our shipping policy, please contact us at:

Herbal Harmony
[Address]
Email: herbalharmony.co.in@gmail.com
[Customer Care Number: 9998794110]

Thank you for choosing Herbal Harmony for your personal care needs. We strive to ensure a smooth and efficient shipping experience for all our customers.